Field and Switch Technician – Saint George

Position Type:

Full-time

Desired Experience:

9 - 0

Salary Range:

45 - 0 Yearly

Mark L. Woolard

 • Bullhead City, Arizona 86429 • mwoolard@frontiernet.net • 928.754.2027 •

Ø      More than eight years experience.Ø      Strong ability to work independently. Ø      Thorough knowledge of electrical connections and site alarms. Ø      Sound ability to work in awkward and confined spaces. Ø      Exceptional familiarity with T1 and T3, Micro-Dax channel splitter at the DSO level, fiber optic cable. Ø      Deep working experience with cellular equipment, microwave communications equipment. Ø      Exceptional ability to absorb formal training and schooling. Ø      Excellent safety habits and attendance records. Ø      Strong familiarity with the use of general test equipment such as voltmeters, wave generators and transmission test sets, etc.Ø      Exceptional computer skills, including the installation of switch parameters remotely to bring new cellular sites online.Ø      Superior response for On-Call trouble tickets.CORE COMPETENCIES

▪ Customer Service	▪ Rapid Outage Restoral	▪ Sense of Urgency
▪ Solution Oriented	▪ Highly Driven	▪ True Team Player
▪ Attention to Detail	▪ Exceptional Analytical Skills	▪ Self Starter

TECHNICAL PROFICIENCIES Platforms:             Ericsson AXE 10, UNIX, Windows 95/98/NT/2000/XP, Oracle   Networking:          TCP/IP, Sonet Ring, Ethernet, LYNX.cp2 Microwave, GLENAYRE Tools:                    Operations Maintenance Terminal (OMT) and OMT-2, Hyper-terminal,                                     T-BERD 107A/310, and laptop computer. PROFESSIONAL EXPERIENCE CINGULAR WIRELESS, Los Angeles, CA                                                                                  1996 - 2003                                                                                                                                                                                                                         Field and Switch TechnicianMaintained the entire Eastern sector of San Bernardino County including repair and PM of 45 mountain top cellular towers, radio equipment, microwave links, fiber optics, and Micro-Dax (T-1 channel splitting), on a 24/7 on-call basis. Performed in vehicle drive tests to ensure receive levels are within tolerance and to achieve a high level of customer satisfaction. Work very close with sub-contractors to develop a site design that would be most efficient in tight and confined spaces where other carriers are located. Performed after hour’s maintenance on the Ericsson AXE 10 Switch in Colton, CA to ensure network integrity. Worked directly with telephone companies while commissioning and testing of all T-1 and T-3s and Hi-Cap circuits that were to be integrated into the switch. Check assigned trouble tickets on a daily basis to ensure network integrity. Accountable for a new company vehicle, responsible for all maintenance, and kept complete inventory of all electronic and testing equipment.         …..continued…..                                                                                                                                                                                                              Mark L. WoolardPAGE TWO  MOTOROLA/NEXTEL, Orange, CA                                                                                              1994-1996 Field TechnicianMaintained all aspects of field operations of cell towers and radio equipment of the Nextel system on a Motorola Service contract. Discussed site location and construction requirements with customer. Performed Acceptance Test Procedures on newly installed systems for conformance to specifications and off air broadcast network signal strength test, per guidelines. Replaced or repaired defective parts. Ensured that documentation was effectively completed and submitted, as appropriate. Ensured that the highest quality of service is provided to promote superior customer satisfaction. Traveled to different cities to bring new cell sites online. Adhered to safety guidelines and requirements. Maintained home garaged company vehicle, and kept complete inventory of all electronic and testing equipment.   Education and Professional TrainingUS Navy Veteran 1977-1981    *Honorable Discharge* Ameritech College Van Nuys, CA 1994

Certifications in the following areas:

 §         CMS 40 AXE 10 Operations and Maintenance            §         CMS 40 BSC Operations and Maintenance§         GSM R7 AXE IOG Maintenance§         BSC Technician Tier 1§         BTS Technician Tier 1§         RBS 2000 O&M§         GSM R7 BSS Delta§         Newbridge 3600/3645§         Alcatel 7470/5620 OPS§         Motorola iDen Standards and Protocols§         Fault Management Systems§         Glenayre Western Multiplex Microwave§         Accelerated High Capacity Concepts§         T1 Omniflex        

§         T-BERD 107A/31

  References Available on Request